RestoNet

Delete your RestoNet account

Updated on October 6, 2026

You can delete your RestoNet account at any time, from the app, from the website, or by writing to us if you no longer have access to the app.

This is a translation; in case of difference, the French version prevails.

1. From the RestoNet app

  • open the “Account” tab;
  • tap “Delete my account”;
  • confirm with your password. Deletion is immediate.

2. From the website

  • open restonet.tn/en/compte and sign in with your number and password;
  • at the bottom of the page, click “Delete my account”;
  • confirm with your password. Deletion is immediate.

3. Without access to your account

Write to contact@restonet.tn or on WhatsApp at +216 52 124 384 from the account’s phone number, asking for its deletion. We check the request comes from the number’s holder, then delete the account within 30 days at most and confirm it to you.

4. What is deleted

  • your account: name, phone number, password, language;
  • your saved addresses;
  • your sign-in sessions (you are signed out everywhere);
  • your phones’ notification identifiers.

5. What is kept

  • your past orders, detached from your account: they are part of restaurants’ till records and delivery accounting;
  • your reviews, made anonymous (“RestoNet customer”): restaurant ratings do not change;
  • backups, erased automatically after 14 days.

6. Restaurant and courier accounts

An account also used for a restaurant or for RestoNet delivery cannot be deleted from the app: write to contact@restonet.tn; we delete it after settling anything related to the restaurant or deliveries with you.

A question? contact@restonet.tn · WhatsApp +216 52 124 384